Using the phone to pick-up after hours was horrible. Took about 45 minutes to figure it out. Need more guidance on your website.Daniel H.
Moving Truck Rental in Oxford, AL at Shooters Alley Indoor Range
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Oxford, AL 36203
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Difficult to park. No one returns your call.Allen D.
Heather was very helpful and friendly ....DEREK R.
The location was great, however I used the internet to order, pick up and return the truck, and it was an absolute nightmare using haul.com. The site is very hard to navigate. I was not able to close out the return the truck portion and had to call a tech for help. I spoke with â€œIvyâ€ and she was very helpful. I tried to get the app from the App Store, but could not at the pick up point. I will not recommend using this option to anyone, it was a totally terrible experienceDianne O.
Very poor service. Used Uhaul 24/7 to pick up the truck at 7:00 AM. This location does not open until 11:00 AM. However, they did not put the furniture pads I had ordered into the truck. So I had to wait around for 4 hours until they opened to get the furniture pads. Another Uhaul location just 2 blocks away said they could not provide the furniture pads to me, as they said each Uhaul location is independently owned. A very frustrating experience.Matthew H.
Dropped off after hours. Phoned in to advise that I was doing so. Person was very accommodating.ALLEN D.
Very professional and polite.SUSAN O.
Very helpful and treated us kindly. Made sure each time that we understood the rental and equipmentHUGH T.
I would not recommend the 24/7 pickup and turn in. The location I used was only a 1 mile from another uhaul location. This caused issues with my location being pickup wirelessly by uhaul!!! This has caused undue stress on my rental. This unit was returned on Sunday morning by 10 AM. Due to THE service that is implemented by this company my rental did not show turn in until the day after which caused me monetary charges that I did not incur. So I will be a bad word of mouth of this type of service. Also your customer sucks,.Connie H.
Stay as you are...Professional and Efficient. Thank you.gloria P.
Heather at the front was absolutely fantastic!!!! Thanks againJOSE R.
Customer service was AMAZING!! She was so so nice and answered every question I had!!!Sarah M.
Mr. Mike did a good job. With no internet or information available, he took care of my reservation.Rick T.
I have an overall great experienceAli S.
Be more friendly and not rude to my wife it was our first time and didn't really understand the rules. Never again.lance B.
Shooters Alley although on website stated open was closed at the time of return.rodney B.
This Young Lady goes above and beyond to help and assist with every rental not just mine. If I need another rental I will definitely use this location. Heather gets all A's in my book.. RandyCecil R. Randy B.
The facility was not open when promised. They should have advised the key was in the lock box. I sat there over 30 minutes before I went on line to register and found out I could have been moving vs sitting.Tim N.
Big problem with the computer messing up the "return location". I am having to call Corp. Office to get an extra $20 Charge adjusted and credited back.Khris B.
Very nice and speedy serviceMelody H.
Excellent Service and very helpful..Cecil R. Randy B.
Nothing. Friendly staff, quick pickupJ Scott K.
Floor of truck was sticky and had to be mopped out before usingDennis A.
Worst U-Haul experience I've ever had. From the location not being open during posted business hours which caused me to be on the phone for almost 2 hours with corporate to correct to retaliating against me by charging extra fees that U-Haul Corporate agreed were not justified or acceptable and even leaving me a voicemail threatening to file a police report because I was late returning the trailer even though I was charged for an entire additional day previous to the voicemail. Customers should go to other locations because this one lacks any and all professionalism.Brandon R.
All went well with this rental. Heather was very knowledgeable of the trailer I rented. overall I was well pleased and will go there for future rentals. GeneGene J.