Not related to this location but customer service rep at Uhaul named Tara was super helpful, friendly and 100% deserves a raise. Please know that if it wasn't for Tara for being so helpful I would have cancelled my reservation and probably would never return to seek services from Uhaul.
Britney T.
Mail America 2
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Palmdale, CA 93550
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Customer Reviews
- 3.5 Average Customer Rating
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I was very dissatisfied with your service on the return I was on a wild goose chase the proprietor would not allow me to drop the truck off in that location so I was charged more money to go to another location 5 minutes from my residence at 4016 Elwood Avenue Palmdale California 93552
Don J.They didn't know what they were doing the equipment was dirty and damaged and the staff was hugely unhelpful. Chard $500 over the Quote didn't have the reserved equipment didn't change drop off per my request they should lose there affiliation. This was a shit whole fly by night clearly drug den and has lead to me never using your crappy company again if that's what you allow!!!
ANDREA H.Owner yelled cussed and threatened me even following me outside. Kept telling me he wasn't U-Haul and that I couldn't leave the truck there. I had to complete the drop.off online which was difficult because I no longer had the keys and the truck was locked but I didn't feel safe going back inside. He didn't want to accept the truck when I told him the tires were no good and the truck needed work before it could be leased out again. He kept calling me a "Karen" and a "Direry Woman Whore Bitch" amongst many other names when Intold him I wasn't going to.make arrangements to drop the truck off elsewhere
TAMMY T.Very nice employees
MARIE H.