I was scheduled to leave at a different location. I was upset that I could not leave the vehicle where I was scheduled too. I became very anxious not knowing what to do; I could not reach a representative at corporate. Luckily the gal at Rizzy was accommodating and calmed my nerves. She was very nice and understanding.Lori B.
Moving Truck Rental in Panama City Beach, FL at Rizzy Store 1 LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Panama City Beach, FL 32407
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Mrs. Hope, did a wonderful job checking me out and then back in.Terry B.
I got to the place 5 min early to get my truck and no one was there for 30 minutes and then took forever to get everything completedErich M.
Everything was great.Gary E.
Clean up the the vehicles and ensure they are serviced the front end wasn't good at alllaing M.
Overall experience was good. THIS TRUCK DOES NEED NEW RUBBER BEFORE IT IS RENTED AGAIN!. It got stuck more than once in just a couple inches of snow and ice. Had I hit icy roads on the trip home (Florida to Michigan) I would have had serious problems (fortunately, this was not the case). Also, it pulls pretty significantly to the right please check when you replace the tires. Otherwise, all was well.RICHARD JASON O.
Clean, easy-to-use, friendly, they where extremely competent and polite. They made my day easier. I would highly recommend this location.Jeff T.
Great Service ðŸ‘Patti V.
No improvements. The individual who helped with drop off paper work was very nice, pleasant, professional, and helpful.JEFFREY G.
I was over charged. The inside was dirty and had garbage in the back of truck I had to clean up.Damien P.
Nice staffDouglas S.
Very good The guy referred me to Lyft so I could get home also Thank you !Philip D.
It was a little difficult due to the only person checking us in also was the only person for the retail register. She was polite and helpful though.Frederick W.
Only negative is there is no place to park and leave your car, so have someone drop you off. Best customer service from Ms.Latisha Fox you will ever get anywhere! Thank you, Latisha!Kenneth S.
Very busy location that needs more employees.James B.
Excellent because how close it wasJerry D.
Not the best. When I arrived, on time per my appointment, there was no one there to help me attach the trailer. I also had to get my wrench, which I just happen to have, so I could disable the chains and make them smaller so they would not drag on the highway. I am a senior citizen with arthritis in my hands, so it was not a pleasant experience. I had a hard time picking up the trailer and placing it on the ball of my truck. Plus, it took several "try's" of plugging in the lights and checking if they worked. The young lady who was the only one running the entire convivence store plus deal with me was not familiar with how to get me "signed up". She had to call the owner and did the best she could and at the same time run the store and ring up customers.(she handled it well). The owner on the phone wanted to send me to Panama City which would have been an additional trip and time. Besides, did I mention it had been raining off and on hard, and everything was wet and dirty. It took a while before I could leave due to what I had to do which I have never had to do with other rental U-Haul places, and you can see I have used you several times. My wife and I will be moving at the end of the year but doubt I will use one of your trucks. Don CurrierDONALD C.
A little more hands on assistance with drop off. I had to disconnect and park the trailer.ROBERT C.
Equipment not ready after I signed out the truck on line , went in to get keys and was told the tru cv k was rented to someone who would be there in 30 min. Felt slighted ... eventually got another truck but created a stressful situationJeff L.
great service and very convenient locationJEAN-MARC L.
The door on the first trailer was broken, however the woman who helped me , switched me into a new one quickly. Poor lady is running the whole store by herself, which includes a gas station and a bus stop!! Get her some helpDennis D.
Was part of a Shell gas station and there was only one attendant to handle the gas station, mini store and UHaul rentals and drop offs.GARY Z.
We had an appointment and arrived on time but the representative was not there to help us. She showed up a half hour later and was extremely irritated that the clerk at the store tried to call her. She didn't even apologize for being late. She had us hook up the trailer and drive it back through the very busy gas station parking lot so she could check to see if it was hooked up correctly. Apparently it was too far for her to walk out to where we hooked up.Carol A.
No one helped me lift the trailer from the ground onto the ball, and a brake light was outStephen S.
The dolly rental at Rizzy Store 1 LLC was perfect. We had to drive there 10 miles to get an appliance dolly, which was not in the truck rental reservation I made online for the store at 3305 3rd Ave, Panama City which did not have the appliance rental onsite, even though we waited 2 hours for them to open. Then we had a real trouble with the truck rental site opening the key lockbox and even understanding the Indian owners. The delay added another 2 hours to my rental.FRANK P.