Very good service
MARIE A
R&M Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Paradise, NL A1L0J1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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We ordered a 10 foot van to drive to Dartmouth NS, from CBS, NL. The day before we were to pick up the van, I received a call to say they only had a 20 foot truck available. Normally this would not be a problem, however, we had booked a spot on the Marine Atlantic ferry for a vehicle under 18 feet. As the ferries are usually booked solid, this time of the year, we were very lucky to get our vehicle booking changed to a bigger one! Although I was told this is a policy of U-Haul, it was extremely inconvenient as the possibility of Marine Atlantic not being able to accommodate us was quite likely. It would have been too late to get a refund from them for the trip across to NS, and we would have not been able to cancel our flight home to get a refund. When I was speaking with a lady from Nova Scotia from this # 1-888-438-3323, I told her that what U-Haul did was unacceptable and poor service. She told me U-Haul has been in business for 60 years with this policy of waiting until the day before to check if they had a truck available for what the customer books. I’m sure if you had competition this policy would no doubt change. I would love to tell you I will never book a U-Haul again, but without a competitor, I would be lying. This location however, we had great service. They allowed us to pick the truck up, the evening before after they closed. Elaine also gave us her personal cell # in case we needed anything. She went above and beyond! I wish I could say the same thing about U-Haul!
Linda SVery friendly service, was very helpful with adjusting pick up and drop off dates. Would highly recommend!
JOHN-RAY BThe system that’s in place is efficient. Personally it worked effortlessly for me. Professional all around from customer service to the equipment I had rented. I had recommended to several people and will pass on my opinion about my overall experience. Thank you. I seen a guy with an orange snap back ball hat on. Would love to own one if available please and thank you.
Rickey TA change in tires I would recommend
ANDREW B