The windshield was filthy, dirt/dust everywhere inside the cab. A previous renters paperwork was still in the cab. The lady who I picked up the U-Haul from was not pleasant. She said she would call corporate regarding a few issues but did not. I did not have a second emergency contact for her and she said she had to mark someone down. I will never use U-Haul again because of her and the website that added 9 miles to my trip I had to pay for. I will use one of the many other companies that allow unlimited miles. Also, why not start the vehicle with a full tank of gas. Give us a better idea of how to gauge how much fuel we have to put back in. Because I did not gauge it properly I donated a quarter of a tank to this terrible company. I am not happy.
THEODORE C
US Storage Centers
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bakersfield, CA 93301
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Over fucken charging
Cristian HNeed to have staff trained on what costs are for trucks and train them on how to use a computer to enter ACTUAL charges. They need to take care of there customer and correct their errors when they overcharge on blankets.
MARY AMake spent extra money & Penske help me better I will never use U-Haul again
Yesenia MLady at the counter was very pleasant and helpful.
BRUCE M