The UHaul employee cancelled my reservation as I pulled into the parking lot and tried to close the office 3 hours before closing. The employee tried to refuse a rental because he was closing. Eventually he set up the rental and we were on our way.
Brendon M
Nex Gen Enterprise LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pensacola, FL 32501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Says they open at 9am but I had to wait about 30 minutes for someone to assist. Once he arrived he was very friendly.
Mike KThere was no one on site to provide assistance or that would answer our call. The entire experience using the mobile app was a nightmare. Why TF do y'all need that much information and it constantly kept glitching out. Took 45 min just to get the mf keys
Jonathon SMs. Lisa was amazing. She handled the reservation and equipment pickup with professionalism and courtesy. She made me feel valued as a customer. Ask for Ms. Lisa when meeting with a representative.
Deaundrice KHave us look over the vehicle before we left. Sending us to check vehicle on phone afterward is not ideal.
MICHAEL R