Wish there was a drop box outside.Crystal C.
Postal Annex 4019
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Perris, CA 92571
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- 3.5 Average Customer Rating
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No actual drop box; dropped off on a day closed. It would have been nice to know in advance to park in the back of building.sharon B.
The floor of the cab was a bit muddy but the truck itself served its purposejeanette R.
I was charged extra for gas and I have pictures of the gas gauge out and in which show I bought the truck back with the correct amount of gas in it. Also when at the counter the clerk held an on going telephone call as she helped me and then had the audacity to ask me to repeat information she didn't get because of her laughter conversation on the phone. Very poor customer service. When returning the truck I waited in line patiently only to be told since I drove around back that he could not complete my transaction because now he has a line. How far is that? He should have completed my return of the truck, that way I would have been able to show him pictures of the gas gauge in and out. I want to be refunded for my gas charge. Shame on you UHaul if you do this to 100 people per month, you've made a nice chunk of unfair charges to poor people like me trying to live honestly. The last time I rented it was for a 24 hr period. This was not even 4 hours. We had to rush and felt so stressed renting from you. It sadddens me because I had actually reserved a Budget Rental Truck through AARP which was for 24hrs with mileage and gas which was in fact cheaper than your 4hr rental but my husband said let's just use UHaul since we never used Budget. What a horrible mistake. Worst Rental EverREGINA B.
Make sure your vehicles are safe to travel. Safty should be made number one, and know that road side services do not fix wheel alignments. Be fare to your customers. Show that you care about your customers and their safety.CLEA M.