I wasn't satisfied with the service due to the fact that when I got the truck it wasn't clean on the inside and it was on 1/4 tank of gas. I had to put gas in, in order to get where I was going.timothy W.
The Short Stop
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Phenix City, AL 36867
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
- 3.5 Average Customer Rating
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The owner of the convenient store was very nice! The store itself is small but easy to locate with adequate parking. While it would be helpful if they carried a few basic moving supplies (rope, tape, locks), the customer service makes up for it. Very easy pick up process and after having driven for four hours, it was much appreciated! We were done in about fifteen minutes and back on the road. My only complaint - it's difficult finding a 20' truck close to our requested location (Columbus). We've run into this issue several times, having to go to other cities for a pick up. With the popularity of this size truck, you'd think there would be more available at the actual UHaul facilities.Sheryl W.
Nice servicedonnie D.
I filed a complaint immediately after picking up. The dealer was not ready to receive me. Owner did not use my reservation and refused to give me time to pull up my reservation. He yelled at me, told me he did not have time. Told me he did not have to rent me the truck then refused to rent the truck and walked away. He showed up late to rent the truck. Waited probably at least 30 min to arrive. I had to accept his demands to receive the truck. Employee that was present told me he was wrong and probably drunk.Javier B.
I was told to take a picture of the trailer. No one came outside and no paperwork was given nor was I asked to sign anythingRaymond F.