I unfortunately can't recall his name, but the younger gentleman—approximately 5'6" to 5'7", with brown hair and glasses—was incredibly helpful and kind throughout the entire experience. He went above and beyond to assist me, offering reassurance and calm when I encountered a few unexpected challenges. His warm demeanor genuinely made it feel like there was nothing to stress about. I also truly appreciated his thoughtful gesture in advocating for a discount with his supervisor, especially given that we had just moved—an act of kindness we were sincerely grateful for. As someone who works for U-Haul Roadside Assistance, I often hear about various customer experiences when it comes to equipment pickups, and I’ll admit I was a bit curious—and slightly concerned—about what I might encounter myself. However, my experience exceeded expectations. The truck was spotless, ran perfectly, and handled the entire job without a single issue. Everything was in excellent condition, and it truly made the process smooth and stress-free.
KALIFORNIA K
Brians Discount Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Phoenix, AZ 85029
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I was overcharged by $500 for allegedly 500 additional miles. This is an impossibility that I drove 500 miles above the allotted 235 miles.
ALFRED SThe location has plenty of parking, it felt like a safe neighborhood.
GENE KVery accommodating and helpful. Cheerful and sincere in conducting business.
Ronald DExcellent Service !
ANDY C