U-Haul could begin by being transparent about their costs! One employee told me that to rent a 15 foot moving truck would cost approximately $1350 while apparently the cost was really over $1900. I asked where I could have gone to see that price, I did not receive a straight answer. I also turned the truck in one day early and was told that I would receive a discount on the total cost by doing so only to find that once again I was deceived. Rather, I was given the customer service phone number to U-Haul. We all know how those phone calls go:(
Lori C
BP Mars
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mars, PA 16046
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Had to go through alot. And was over charfed. Never again. Service was very unsatisfactory
LANIKA WNeeding three people to get the vehicle should be stated up front. If the web browser is going to cause issues it should be stated the app is needed. Needing to enter DL # multiple times was insane. It should not take 42 on site to pick up a vehicle. This was not the location but the online experience.
Amanda OThere was confusion with the clerk as to whether I or not I was to have a code to access the key. It took a cou;le of phone calls to get it right.
Ronald B