Horrible lock system. Took me over an hour to get out of there
Joshua E
Westside Rentals Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Phoenix, AZ 85043
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Charged me for a dolly that was never in truck
Dee CThis place was too small. They had two trucks I was the third and we had to make space.
Robert DNo one on site early afternoon. Called but no answer per instructions. I believe customer is vacant most of time. Gate closed and had to park on road shoulder and do self checkout. DONT USE THIS SITE!
Mike K1) Around 9:30am las week, I returned the truck associated with contract 24709954; however, the receptionist refused to give me any kind of receipt.She asked me to go to the Uhaul site to complete the return; however, I let her know the link only took me to the regular Uhaul site and didn't give me an option to officially return the truck. Then she simply asked me to leave the truck and keys in a mailbox. I let her know it was unacceptable to leave the truck without getting any proof. Didn't make a difference. I called Uhaul customer service but the wait time took too long. I had to come back to work, so I ended up leaving the truck and the keys and left without a receipt. See the pics/video attached. Please ensure the uhaul truck is recorded properly and confirm so by replying to this email. 2) the receptionist in this location was rude and very difficult to work with. She didn't even let me go into the office - where there is AC - and had to stand outside in 110 degree weather twice -- when picking up and dropping off. This was very frustrating. Very
Jaqueline S