Wouldn't recommend uhaul in general. Worst experience I've ever had with any company in my entire life. This place specifically has a terrible set up. It's a one way street, you have to go down it to the "front door" which is a block away from where the trucks are parked for the app to recognize you're there. Then you have to go to the trucks by going back onto the street and circling around to go back into the plaza to check the truck number. Then you have to drive back to the front door to get the key. Then again, back to the street to circle around to get to the trucks again 😐 there was also broken glass in my truck cabin and the bed wasn't cleaned.
Christina F
51st Ave Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Phoenix, AZ 85043
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkCheryl assisted me and she was amazing
Hattie TI had to turn the truck because someone had urinated in it and by the time I bought it back the staff had left on their lunch break. I would like a refund please as I was not able to get another vehicle on the day and I am now at work for the next two weeks.
Scott TNothing I can think of at this time
MATTHEW LGreat pick up experience. Hassle free transaction.
Nick M