Please get this poor elderly lady some help. She was overwhelmed. We had to return multiple times to pick up the rental due to lack of communication and poor management. She said she did not even have time to call me back to confirm my reservation. Worst experience I've had with any rental of any kind. Area manager attempted to help with my issues but the delays obliterated my schedule and delayed my progress by several hours. Would not recommend this location to anyone with any intentions of being treated if they were also on a schedule, or as a guest . Zero business acumen.
TIMOTHY B
A Safe Pineville Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pineville, LA 71360
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The truck was not swept out and there was an awful smell in the box of the truck. I reserved a dolly and furniture pads and there were none available. I didn’t get charged for those things, however I reserved the truck well in advance so there was ample opportunity to secure those items. There was a random, single furniture pad available in the store, but a lot of good that one pad did me. There was a foot dolly left in the truck but it was not what I needed. The employee was very kind and apologetic, which I appreciated but I would rather of had the items to help me with my move. Overall the staff was nice and the facility itself was clean, just did not get everything I needed for my move.
JERRI RCustomer service was very sweet, very helpful.
ROGER SThe lady that we dealt with was a sweet caring and very nice person and help us with everything we needed . Love the great customer service that she provided
LESLIE BMake sure the steering alignment is good and ac filled up. Other that nothing ever thing was good. Thanks
Hubert H