Excellent, friction free return. They even stayed late to meet us!Kevin S.
TMT Auto Sales And Service
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Plymouth, NH 03264
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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To begin with, this was NOT the place I requested to rent from and mistakenly I went to my requested location first and they tried to get me to rent from them even though my reservation was for elsewhere. I went to the correct location and it was a ramshackle garage and a horrible dirt driveway with very little area to pull in. My cell reception was awful and it was taking forever to begin the check in process, which turned out to be the worst experience of my life!! I had to once again take pictures of my license as well as myself, I entered one of the requested phone numbers for verification and it was checked off on the app but evidently, when I finally called customer service, it did not go through so it wasn't called. This is ridiculous in itself due to the fact that so many people will not answer a phone call with a number they do not know, even if it does say uhaul in the caller ID they think it is SPAM or a telemarketer and won't pick up, as in my case! This entire process took me well over an hour past the time that I was to meet people helping me to move things! Finally the CSR bypassed the bullshit so I could get my keys and finish the damn process. To my surprise when I checked out I had taxes on my bill! What taxes, we were in NH! When it comes Dow down to it, it would have been better if I had hire movers, which I will next month! I will never use U-haul again in my life!! Horrible experience!!Lynn S.
It wasn't well marked and we had no cell signal.Aileen E.