Friendly staff and got us out quickly with all our paperwork.JEFFREY Z.
Moving Truck Rental in Poland, OH at Western Reserve Flag & Sports Ltd
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Poland, OH 44514
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Truck was clean and location was easy to navigate. However, I do Believe the truck is in need of repair. The ride was extremely bumpy, and yes I did deactivate the tow/haul while driving unloaded. Thankfully I only needed for 15 milesElizabeth C.
GPS sent me to the wrong address. Small shop. Staff was nice.TAMARA CENDRA B.
Very friendly and helpful staff, had the truck warmed up upon my arrival. Have rented from this location before would recommend to anyone.TERRY W.
Head light out on the truck I rented and the floor looked like it was not swept.john N.
This truck was much better than the last one. The first one had a extremely bad driveline vibration at light, to partial throttle at 35 and again at about 60 mph. I let them know when I returned it This one had a slight vibration, but with as long as the drive shafts are, I would expect some.Richard J.
I didn't realize because of how dark it was dirty we were sitting on crumbs they didnt get the truck ready snow was everywhere back light inside didn't come onShawna M.
Very nice to deal with i will be using you again !! great service!!patrica C.
One tire was low on air at pickup and the truck was covered in 6 inches of snow that we had to clean off. The truck should have been cleaned off.Patrick M.
Gentleman at the location in Boardman was super friendly and very helpful.Jeff T.
Excellent service. We were difficult and indecisive and they were very patient and very helpful.BRIANS C.
The truck wasn't particularly clean. Not bad enough that I'd complain but not good enough that I'd call it "clean." The bigger issue was that the check engine light was on. I checked it with a handheld reader and multiple cylinders were misfiring.Gregory H.
Uhaul app would not work for me for pick up or drop off. However they were great to deal with at this location. Would be my preferred place to rent from if I had to again.Cody M.
My faith in U-haul has been restored, unfortunately the same from the renting facility CAN NOT be said! Getting accessed a $25.00 and $1.98 cleaning/tax fee for a truck that was picked up with the previous renters garbage and trash (rotting food, various drink bottles and Jergans hand lotion) scattered throughout the front and back of the truck was outrageous!! Then when calling the facility to discuss the erroneous charges that I was being penalized for and being talked to by the gentleman (who wasn't even the original extremely accommodating and extremely nice lady) gave me an attitude was the final straw. I will never ever recommend this facility to anyone! This could have very easily been taken care of. I realize that mistakes are made (I make them all the time). Whether it was a case of someone not checking in the truck from the previous renter or checking it in and seeing and smelling the horrendous condition and forgetting to clean it before it was rented back out is one thing but to question someone's integrity that used a truck for a total of 21 miles over 4 hours was ridiculous. This for me was a total matter of principal... I hope the attempted $25 dollar cleaning fee and $1.98 cleaning tax fee was worth my aggravation and your bad review (renting facility). Either way U-haul the company (after I had to put a payment hold on my credit card plus multiple late evening phone calls to corporate) made it right.Scott O.
Nothing! Just keep doing what your doing!FRANK P.
Very professionalDON D.
Nick was a great guy to do business with. I will use this location in the future.KEN B.
La persona que nos atencio lo hizo muy boenGUSTAVO T.
Everything was great..Terry C.
They had just started renting trucks, and had little experience. I do not blame them for this, and I will use them again. There were software issues that caused most of the problems.richard J.
It was a good experience and everything went well. I am not that good with doing things online and through my phone, so I didn't check my phone enough. This is my fault not your's and I hope I did everything right. Thanks.Mark M.
Very courteous and helpfulMark D.
Very friendly staff.Mark C.
I only used the out of hours drop box but it was easy to find and the app made returning very easy.Justin J.