The guy Rick(with glasses)who helped us on 12-05-24 was rude as soon as we got there. I wasn’t sure what name i put on the rental so i give my partners last name and he said he couldn’t find it so i give him my last name and he found it, he was starting to tell us “ well that wasn’t the name you give me at first” i told him seriously i just told you i didn’t remember but i have the confirmation number in my email. So rude. He told use the pick up had a full tank once we got the keys we check the pick up it only had half a tank and when i told him he said the pick up don’t ever come with a full tank but i should him the paper he give us that he marked it says it had a full tank and i had to show him a picture i took at the beginning. On top of all that the pick up had the passenger window open and there was snow inside. Which we had to clean because we had to go and give use the wrong dolly. Give us more attitude like if we were wrong. It’s like he just wanted us out of there. Oh and the whole time i was talking to him he keep looking at my Chest. I had a damn hoodie on so what was he looking at. Never going there again and that was my first time there! And last!
MARICELY T
Port Huron ACE HARDWARE
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Port Huron, MI 48060
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Customer Reviews
- 4.5 Average Customer Rating
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Fast friendly service at the drop off.
DONALD FTire was missing the tree on the inside And I don't know when y'all started taking people's pictures but I'll never rent from y'all again. Go buy my own trailer y'all have no right
DYLAN TNo issues at all with return of equipment.
DANIEL HThe staff were so very friendly. Honestly one of the best uhaul locations I've ever used!
ROSE C