I reserved my U-Haul truck two weeks in advance, but my experience was extremely disappointing. I waited 45 minutes just to be helped, only to find out my reserved truck was blocked by another vehicle whose keys had been lost. This caused an additional hour of delay. The initial solution offered was to send me to another location at my own expense and waste even more time. Although the keys were eventually found and I received the truck, the delay had already cost me money because the workers I hired had to wait. A confirmed reservation should not result in this level of inconvenience, poor organization, and unnecessary expense. I expected much better from U-Haul.
JOSE A
Flagship Carwash of PSL Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Port Saint Lucie, FL 34984
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Keep up your good work best U-Haul store in entire treasure coast
Pablo AI just returned the truck here, and the guy was nice.
Leandro DThis location needs management/personnel that knows what they're doing!!! I returned the trailer and the woman would not drop the trailer (I had to do it!)! She didn't have the cash refund that was due and I had to return to get the cash refund, when she said the person authorized to do that would be there. You need to hire strong people (to drop trailers when they are returned), NOT weak women, that couldn't lift a piece of paper off the flloor!! I think you get my drift!!! I hope I never have another experience, like the one I had that day. CHANGE THE MANAGEMENT/EMPLOYEES AT THAT LOCATION!!! HIRE SOME RESPONSIBLE PROPLE!!!
Jay MGreat service & quick. Hostilities was very good. Satisfied!! Thank you.
LUZ T