The office at the location was in a portable module under the freeway interchange, so it was loud and the approach to the office smelled like urine. I was unprepared for all the documentation of the vehicle I was expected to do on my own with my phone before I drove away. I was not able to document the dirt and debris on the floor of the cab, or the empty Red Bull can in the drink holder, as I’d taken too many photos of other parts of the vehicle (not knowing what was important). However, I’d contacted 2 other locations and neither responded. They and were the phone here and had a good range of hours available. The guy who helped me initially seemed nice, but got annoyed when I wanted to better understand how all the math worked. The vehicle itself rode smooth, was easy to use and in good condition. Because of the available hours, the good truck, and the fact that I’ve had friends whose u-haul rentals were actually dangerous out from lack of maintenance, I am rating this spot average, tho I wish I’d had a better experience.
LAURA K
Vans Towing Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Portland, OR 97209
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Everything went smoothly. Agent had sense of humor, truck was very clean and in good working order.
KAREN SI called same day to reserve a truck, process was smooth; staff was friendly and knowledge. I would highly recommend this Uhaul facility.
LINDA MMark and his team were very quick but also very careful with moving everything to my new apartment. Mark even came out himself and helped out!
Martin JVery easy to rent.
Marilyn K