The truck I rented was in a state of doom. There were new graffiti tags on the back door and bumper. When my SO put the key in the lock, the whole lock mechanism fell into the door. We had to use the passenger door to get in and out. The handle to the window was also broken. All that being said the woman at the counter, Jaime, was excellent, very nice and apologetic just a wonderful person to help us get through all of it. She wasn't even at her home location and she was still had a wonderful positive attitude. Which goes a long way when your moving and having random mishaps come up.
Elisa O.
A 1 Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Portland, OR 97214
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Let it be known that you need extra verification when actually picking up the vehicle, it took 30 minutes off my reserved time
Joshua S.I would rather go to a regular Uhaul operation, but this was good enough.
Lenhardt S.Allow the truck rental to be extended for a day using the app. I had to call in, chose something from some calling menu, then talk with someone. All fine, I suppose, however, I was able to use the app to do everything, which was great. Have a sticker that shows gallon capacity of the truck so it's easier to calculate how much fuel to purchase.
Robert B.Definitely want to give a shout out to the person who was working during my pick-up time at this location (I unfortunately didn't catch his name). The app was giving me a hard time when it came to checking in, but he was able to get us up and going in no time at all. Super appreciate his explanation of next steps, how to return the truck after hours, and getting us on the road ASAP.
Gracie T.