Voici des points qui font en sorte que plus jamais j’utiliserai U-Haul : 1- Reservation fait il y a un mois. On m’appelle la veille pour me dire qu’un camion plus petit est disponible à 40 minutes de chez moi à 16h30 (j’avais réservé pour 07h00). 2- Le camion avait un dommage. Je l’ai prit en photo comme preuve au cas. Comme je me doutais, U-Haul a voulu me facturer ce dommage. 5 jours plus tard après 2 courriels et 3 appels, toujours pas de nouvelle de leur part. 3- Arrivé à la succursale, au lieu que ce soit facile et que je prenne le camion, l’employé a refait ma réservation en entier et comme elle ne parlait pas français, ça a prit 15 minutes. De trop. Bref, plus jamais. Pire service client jamais vu.
SIMON P
Hotel Le Portneuvois
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Portneuf, QC G0A2Y0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Équipement was fairly clean but the back had quite a bit of straw left from a previous guest
ALEX LThe staff was helpful, but did not speak French.
PIERRE BJuste à améliorer la qualité du français
DANIEL TService was ok, equipment was ok but the inside dimensions stated on the U-Haul website for this particular trailer were not accurate. Website said that inside length was 12 feet 3 inches when in fact it was not even 12 feet. It caused some issues for me in terms of finding a way to place the panels I had to transport.
GILBERT M