Nothing needed to improve. Customer service was excellent.
Jason B
Portsmouth Sunoco
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Portsmouth, NH 03801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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self truck pickup was a nightmare. I was at the location for 45 mins with customer service trying to get keys to a truck I had already paid for. Will never do self pickup again, only face-to-face at an actual uhaul location - not a small gas station.
John GWasn’t aware of state tax, surprise fee of $200 that wasn’t included in my quote
KORIE-LYN EThe team at the pick up location were really helpful and easy to work with. The integration and use of the online system was not great.
Steven KThe mobile after hours check in process was horrible. It took me 90 minutes to check in on site, even though I had done most of it at home before arriving. I had good phone internet connectivity, but the Uhaul website was glitchy and froze up multiple times. The guys at this Sunoco location were terrific when I dropped off, but the UHaul mobile check in procedure is horrible and should be avoided whenever possible!
Jason D