The amount verification seems a bit much npaul A.
Moving Truck Rental in Poway, CA at Scripps Poway Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Poway, CA 92064
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I made a last minute reservation to transport equipment from nearby Home Depot. Naomi was very accommodating and the van was perfect. Easy transport to and from.RICHARD B.
Awful experience! Even though all details were provided online prior to picking up, I was asked for tons of details. Was asked to share the contact details of a third person whom U-haul called and verified about me in front of me. Asked for a second photo ID bedsides DL It was embarrassing. Never had to go through anything like this before. The vehicle was dirty. Even the windshield was not clear. Not going to rent U-haul anytime soon.Dhiraj S.
Gave away my reservation, made me find my own replacement, then charged me double the price after having to rush back due to y'all's incompetenceJeremy T.
You owe me moneyJennifer A.
I will never use your online system again. Took 45 min. to get the rental and another 45 min. for the return. Not acceptable!!!Mike H.
This is a very nice location to rent from.Edward B.
24/7 self check-in and check out didn't work so I couldn't get my truck on time or return it with assistance.Ralph C.
Customer service associate was not on time when the open hours was 9am and I was waiting for 30mins. My information was already in file where i have confirmation number. So I thought it would be a quick process like pick up the key truck and go. I still have to wait for another 30mins.Alain A.
The staff was super friendly and helpful!!Valerie J.
By clean, the vehicle was clean enough for my purpose (pick-up and delivery of a large piece of furniture. Lots of dog hair in the vehicle but otherwise fine. A more direct reminder/statement to top off the gas back to the starting level would be good. After arriving at the return and then being warned to top off required going back out to find gas.Al D.
Great experience, great location!Eric J.
Clean vehicle. Adriana was a great help. Friendly service.LEE N.
Just maintain the same state of helpfulness. Rental was easy and quick. Your associates did a super job!Wade W.
UHaul software was not working at pickup. Helper tried getting IT help from UHaul at no resolution.Kenny H.
Easy check out and check in, fast service, newer truck and very friendly customer service. Will definitely use this location again.Andrew G.
We have been renting from this location for the past several years now. Check-in and check-out was quick and easy. The staff is always personable. Thank you for making this a great experience!Veronica N.
when i called the Poway phone number, i was transferred to a central call center. i was not aware of this, and made a reservation for a truck, and when i went to Poway to pick up the truck, i was informed that it was at another location. i was not happy about this and Lee at the Poway location agreed to let me have one of his. switching locations on me without making sure that i understood is unacceptable. you need to do better.DENNIS M.
I thought the was excellent, and the van that we used was in excellent condition. Overall an excellent experience.DORRA D.
Great people and accomodation of needs!richard H.
I reserved a truck in October on a Friday morning and returning it on Saturday afternoon was not a problem at this same location. I called and said I wanted the same truck and pickup Friday morning and return Saturday afternoon for a November event. When I got the email agreement it said return by 9 am on Saturday which does not work for me. I called the number on Thursday a day before pickup and the national operator said if I keep it longer than 9 am I would just have to pay an additional fee. He should of called the location before promising me that. On Friday November 4th when I arrived to pick up the truck I was told that it must be returned by 9 am Saturday November 5th because they rented it on Saturday. This was never explained to me, I could not return it Saturday morning, I was very upset. The sales person at the location Adriana Garcia was not helpful in trying to fix my problem and did not seem to care that I was upset. I asked her if the van outside was available to rent (which she should of offered me that option) and it was. I took the van which was too small for what I needed but had no choice and no time to find another location with a rental truck. That is something she should of offered to make a few calls to find me a truck but she did not. Overall a horrible experience, my business needs vehicles several times a year but I will never rent again from Scripps Poway Self Storage. Jim Duckworth 858-564-0780 x6663Jim D.
Great Experience. Adriana was very helpful and friendly. I would definitely rent here again and also refer this location. Thanks!Maureen E.
Make a better sign to release the brake release on the truck. The alarm ring is loud and annoying. It took me a while on how to release it. I couldn't see the lever when I was sitting down on the seat and had no idea how to shut off the noise.Willyn J B.
great job - I wish the checkout was a bit faster though.JAMES O.
easy and fast!Lisa S.