My reservation was at 8am, the place was closed. The app didn't work, had to come back after 9. Process took 15 minutes eventhough the reservation was made online.
Basil A
Route 401 Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Raleigh, NC 27616
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Easy breezy drop off and very nice to deal with. Highly recommend. The location was perfect for us.
Matthew WWhen getting to the establishment we were told to move our car off the premises. I don’t understand why because one we were dropping off the truck there and needed to put the keys either in the Dropbox or hand them to personnel. The owner told us to move our car while we were inspecting the truck and taking our final pictures.
Tashama BI do not agree with being charged for 2 days. On the reservation I chose 6 hours. I picked the equipment up around 2:30 pm. They said they close at 6pm. They open back up at 9am the next morning so that’s when I returned it. I asked if I could return it after hours but didn’t hear clearly that I could drop it on the open lot. I didn’t think I could get back on the property when they were closed. I think this charge for an additional day needs to be taken off.
Weusi BFirst off, the location was changed on us without notice. We went to the location we thought we booked at and they beyond rude. The location we ended picking up at was unorganized and almost sent us off with the wrong truck.
Kayla V