There was no employee on site. I took video and pictures to document the truck at drop off. Otherwise it was fine. Found out there was a closer location to drop….tried calling for 3 days to change it. No one ever answers the phone.
DALE T.
Tiger Town Mini Storage LLC
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Red Level, AL 36474
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Checking the truck out was a terrible experience. Quite possibly the most terrible experience I've ever had trying to pickup the truck. It was not the location itself, but U-Haul's automated system. Location services was not working for this location and their system went down on 7/30/21. It took 3 hours for the nice lady to finally help us complete the pickup by phone. I'm thankful she was able to help and she deserves a raise. By the time the "process" was completed, I was so hot in the Alabama sun and pretty much at my wits end with U-Haul. Thankfully the equipment worked as advertised and the turn in process in Auburn, AL was excellent with live Representatives to handle.
Ken B.This was the worst rental experience ever!!!!! Websites and customer service show totally different availability of products and neither one of the are correct!!!! Was told no locations ANYWHERE around me had ANY trucks available percustomer service and website show only limited selection. I booked a truck on line that was Guaranteed to be there the truck was bigger than the one I needed because nobody had won the size i need Guaranteed to be there the truck was bigger than the one I needed but was available!!! After reserving the truck I go to pick up the truck and the address will not show on navigation, the phone number is incorrect ride around for 30 minutes trying to find the location before finding it. Come to find out this location has plenty of trucks the phone number that was incorrect send you to the Evergreen office which told me that they had decided I needed and many others Just a horrible experience all around
Jeremy B.Everything went smooth.
Johnny N.The online pick up service was horrible. Trying to get someone on the phone to help was even worse. I t took me 1 hour and about 20 minutes to get threw the pick up process. Then another hour when I returned it. Will not use UHaul share again.
Elizabeth C.