I left a five star review on the Google. I would have done that here but for the hard time finding the yard. If the man at the first place I stopped at would not have directed me to the correct place I would went somewhere else and that would have been a mistake. If you need to rent in Redmond Oregon GO HERE!
ALAN S
Sage Equipment
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Redmond, OR 97756
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Customer Reviews
- 4.5 Average Customer Rating
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When I picked up the equipment, I reported on the Uhaul inspection report that the front window was muddy and there was no fluid in the washer reservoir. I had to wash the window with Windex and a long handled squeegy twice during my rental. I swept the bed of the van and left no trash anywhere. It rained during my rental so there was probably a bit of mud on the cabin floor mats. I did not believe I left the truck in any worse condition than I received it. Yet you charged me a cleaning fee. I agreed with the lady who checked me out that I would return the van at 5 p.m. on Saturday, which is exactly what I did, but your summary says I returned it at 8 something a.m. on Sunday. I tried to use your online app for returns but could not make it work. I have the receipt showing I added $30 worth of gas during my rental, which should have sufficed for about 103 miles of driving. I believed I left the truck well within the 1/4 full mark where I was supposed to refill to. Your own records show I drove the truck 59 miles, yet you charged me for gas and for returning the truck without refilling to the required level. This was a very disappointing experience. I promise you, I will never again rent from this particular location.
CAROLE AThis is a great location in my town (Redmond, Oregon) some of the other locations are very cramped for space for pickup and drop off. this one is well stocked and situated. And the staff strike a good balance of being friendly and fun, while still being quick and efficient. got in and out for pickup and drop off quick and still felt like I had a good smile.
MATTHEW SEverything went very well. No complaints about anything
MICHAEL MGreat service, convenient location
IGNACIO T