Best service ever!
Anthony G
Roadside 24hr Service At Arguello St
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Redwood City, CA 94063
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The sales agent (Rick) charged me for Safe Move $30 without my consent, when I ordered truck this deselected, however was put back on my U-Haul agent. This is an illegal sales practice issue.
Brian MThis was, in a word, a "weird" truck rental experience. The proprietors were VERY nice, and that's always pleasant. But the actual experience had a few odd moments. I was met by one of the proprietors as I was driving around the lot, trying to determine where to park. I was told that there is no parking available on the premises, which means parking on the street. Not great. There are multiple signs along the entrance/driveway for after-hours rental returns, with arrows points toward the street. Which is wrong, and very confusing. When I returned to the property to return the truck, (at about 1:30 in the afternoon) the gate was closed and locked, and no one was at the property. I noticed a phone number on a sign on the gate, which was the U-Haul 24-hour customer service number. That agent put me in touch with the proprietors (via that phone call) who informed me that I should leave the truck in the after-hours return location. As I was in process of doing that, the proprietors returned, and took the vehicle. And again, there were VERY NICE, so this wasn't an unpleasant experience at all. It was just ... weird. But they were very nice, the truck was in excellent condition, and everything else was completely satisfactory.
Steve WI assumed i would be charged less because i went from a 15' to a10' u-haul but that is not the case.
kelly eRick was great and was able to accommodate me when my reserved equipment was not available. Excellent service!
Brandon C