Staff had no clue how to handle a checked in rental. Dolly and pads were not in truck.David D.
McLendon Hardware Renton
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Renton, WA 98055
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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How about instead of saying 19.95 for a truck rental advertise that if you're actually moving and need to drive it more than a few miles it will end up being over $120 bucks. And when you reserve a truck, that doesn't mean you'll get a truck. Unimpressed.Emma H.
I did want to note, we went to return the truck after hours. There was a homeless person in front of the store. It did not feel safe to get out and look for a key return. We brought it back in the morning.Barbara B.
I rented a truck and realized I needed a little more time, so I called to extend my time. James was not able to locate my reservation . I gave him the truck number but he did not show a reservation under my name. I received an email confirming the extension . I returned the truck, gave the key to a gentleman and was told they would email me the receipt. When I viewed the receipt, I was double charged. Spoke to James again and he was still unable to find reservation in the system. He did some research and verified I had been double charged . Said someone would make the correction and credit my account. I am currently waiting for my credit. James was very accommodating , but my experience was not a positive experience.Andre D.
Use a different rental truck company because u haul sucks.Betty G.