brantley s. on 9/24/2016
Rating:
They were great
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Luke C. on 9/20/2016
Rating:
Nothing to improve, Vin's staff were excellent to work with
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Danna J. on 9/17/2016
Rating:
Worst customer service. Lady didnt even know the rates her self. I got the 19.95 rate plus mileage and ended up paying 65 per day rate because she didnt tell me if i passed the 50 miles it was $65 a day. Something she clearly should know ! Worst service ever. Never going to uhual again.
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Caitlin P. on 9/8/2016
Rating:
Make it more obvious that a "pick-up center" does not mean a place that will say U-Haul.
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Robin P. on 9/7/2016
Rating:
the customer service is fine but i want a REFUND WITH A ISSUEN ON MY BILL. i told the dealer i waved the insurance safe move fee and they charged me a 1400. fee and invirement fee boston 10:00 fee i was not told about these fees and want a credit on my credit card
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brian a. on 9/6/2016
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Make sure gas tank is filled .when I picked up truck the needle was not to the full line I went in office and owner came out to look at it he agreed.he made a mark on my contract and said don't worry about it .when I returned the guy at the pump gassed up the truck and I could see the needle went way passed full when i went to pay bill the owner told me it was my problem I figure it cost me 10.00 or more .it's not the money but I came away feeling like I got ripped off which I did.
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youssef s. on 8/30/2016
Rating:
honestly I have nothing's to add , I really had a good experience with u haul
This is my third time in almost one year , you guys are awesome!!
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JOSEPH W. on 8/24/2016
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treated great Vince was very helpful Thank you
Joe W
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Sergio R. on 8/13/2016
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It took more than 30 mins to process a return. There was only one person taking care of multiple customers. There is no clearly marked u-haul center marked on the street, I went by once and had to return for a second time.
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Stephany M. on 7/27/2016
Rating:
Loved the uhaul! So nice and great on gas! Thank you so much (:
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Antonio D. on 7/24/2016
Rating:
Vin was excellent. He went above and beyond would definitely use his establishment again and recommend his services.
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Dennis F. on 7/22/2016
Rating:
Do nothing , every thing was great, location , clean , The price was excellent, The service was great , everything was exceptional , all in all very satisfied , highly recommend ::
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