Check-in and check-out were smooth. However, the location didn’t have the furniture dolly advertised on the U-Haul website. Instead, they provided a storage dolly, which was essentially the same but cost $10 cash instead of the $7 listed online. That was inconvenient. Also, the back of the truck wasn’t clean. Other than those issues, everything else went smoothly.
Ehsan T
James Snow Storage East
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Richmond Hill, ON L4C3A2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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We dropped off after hours so we can’t rate the location. Our overall experience wasn’t positive with the fear of not getting a van for my son’s move. I acknowledge that the last day in August is a very busy moving day, but U-Haul needs to find a better way to be organized and stand by their statement that a van is guaranteed at the designated location.
STEPHEN TNo interaction we dropped late. Disappointed to see prove change because of kms when you knew exactly where we were going. Cost $100 extra and we already paid extra for gas because you supplemented larger truck.
Michael WLower a bit the rental costs
shahrdad kEverything was great.
HOUMAN M