Fast, convenient, many cargo and vans available ( big inventory), polite staff
Anna T
James Snow Storage East
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Richmond Hill, ON L4C3A2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Excellent Uhaul site, would use them any time i need a trailer or truck .. thank you
Spyridon CTheir staff were very friendly and accommodating. They had me set up with my rental fairly quickly.
Bradley CI had a horrible experience with Uhaul. I have a Uhaul “Center” across the street from my residence. It is the Xsell Conveniance Store, at 200 Springhead Gardens in Richmond Hill. I went into the store 10 days in advance to reserve a truck. The owner couldn’t answer the most basic questions & waved me out telling me everything had to be done by me online. He would simply give me a key on the day I reserved. I called Uhaul directly and reserved a truck by phone. I gave your operator specific pick up & drop off location at that store, the date, and a single day usage of a 15’ truck. He confirmed all details on the phone. On the morning of my rental, I walked across the street to find no truck there. In the store I was told there was no truck there for me and it must be my mistake and there was nothing he could do. He smiled & waved me out of the store. I then had to drive to the other side of town to the James Snow Storage. I explained the situation to the 2 employees and they couldn’t be more helpful. They got me into a truck quickly & respectfully, and were very understanding. They found that the reservation they saw had different locations for pick up, drop off & half the rental time I requested. If I ever rent from Uhaul again, I would definitely go to James Snow office. But I will NEVER use the Excel location or reserve a vehicle with your online service again. Respectfully,
Andy BI didn’t choose the Damage Coverage online, but you charged me for it when I was there in person without my knowledge. I request a refund for this charge.
Davoud D