U-Haul Moving & Storage at Lombardy

U-Haul Moving & Storage at Lombardy

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Address

900 N Lombardy
Richmond, VA 23220

(804) 358-4978

(N Of Broad St Corner Of Broad St And Lombardy St / Behind Lowes)
Driving directions

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

Moving Truck Rental in Richmond, VA at U-Haul Moving & Storage at Lombardy

Moving to or from Richmond, VA, 23220? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Lombardy. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Richmond, VA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Lombardy

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Richmond, VA.

Cargo vans and pickup truck rentals in Richmond, VA

U-Haul cargo van rentals and pickup trucks in Richmond, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Richmond, VA, 23220. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Richmond, VA, reserve a van for your moving needs from U-Haul Moving & Storage at Lombardy!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

jennifer b. on 12/5/2016
Rating: 5 out of 5 stars

Stellar experience - from the wonderful, efficient woman who checked us in to the great guy who checked us out! Thank you for an easy, affordable way to get us moved!

Denosha S. on 12/1/2016
Rating: 4 out of 5 stars

The representative Pat was a pleasure.

April D. on 11/29/2016
Rating: 3 out of 5 stars

N/A

HATTIE P. on 11/27/2016
Rating: 4 out of 5 stars

Staff helped a great deal!

Skyler D. on 11/25/2016
Rating: 2 out of 5 stars

When I ordered online, I bought some items to go with the truck (boxes, mattress cover) and when I was picking up the truck, I never received them. I know I should have remembered to ask for them at the right time, I did ask for them at one time earlier when I was picking up my truck, and was told "yeah, you'll be able to get those in a minute" and I just didn't remember to get them. I was in a hurry after I left so I couldn't pick them up later, and I really wish the associate would have reminded me to get the boxes and other items I ordered. Also, after checking the truck out, I was directed to step outside and wait for the associate. There was no associate there. I explored around back, around front again, and waited some more. Finally I went back in after having waited for 15 minutes or so and told to wait by a stop sign. I said ok and waited 6 or so more minutes by that stop sign. An associate came out and directed me to the truck but didn't know where the truck was. It was all right in the end, but I wish the process could have been faster. It caused me to run a little late which contributed to problem #1 above. Overall the people were friendly, the equipment was great and the prices were right, but I really wish little things like the above 2 could have been handled better.

michelle b. on 11/22/2016
Rating: 2 out of 5 stars

Not a great experience. I had to wait about 20 minutes for the van to be deliver to the waiting station. The van wasn't clean and it smelled like a wet dog. Although I had the van reserved for 3 days, I returned the van within a few hours instead. The customer service inside of the store was great, though.

Orlando W. on 11/21/2016
Rating: 5 out of 5 stars

Make vehicles ready upon arrival. All Paperwork done online

asha h. on 11/21/2016
Rating: 5 out of 5 stars

Excellent customer service from making the reservation, checking in and walking out to the truck. All employees were very knowledgeable and most courteous. We returned the truck 10 minutes before closing (on a Sunday) and we were greeted with nothing less than top notch customer service. Thank you. We will return and recommend to all.

Alissa P. on 11/20/2016
Rating: 5 out of 5 stars

Thanks so much! I was really nervous having never rented a van before but you guys were so great.

Viesta W. on 11/19/2016
Rating: 5 out of 5 stars

I like the way it is. Why did you go up on the mileage rate? Bring it back down.

Willie J. on 11/16/2016
Rating: 5 out of 5 stars

Great people !

Aaron R. on 11/15/2016
Rating: 3 out of 5 stars

The location is a bit difficult to get into when there's a marathon going on. The wiring harness for the hitch was improperly installed on our vehicle and I had to repair it for them, overall they didn't seem too knowledgeable on automotive stuff. Nice people though.

Laurent B. on 11/10/2016
Rating: 3 out of 5 stars

Hire more people to check in and out!

Luis E. on 11/7/2016
Rating: 5 out of 5 stars

Very fast and courteous service

Gilmore C. on 11/6/2016
Rating: 5 out of 5 stars

Have one way rentals full of gas there is always a problem when it is time to settle up end the end

Beth L. on 11/6/2016
Rating: 5 out of 5 stars

Had a great experience with this location! We used the storage facility and it was great! Easy access, carts to use to unload, safe, and secure!! We loved everything about it. The staff was always friendly, fast, and efficient. We also rented a trailer yesterday and they went out of their way to help us and make it a great experience!!

Shannan W. on 11/5/2016
Rating: 3 out of 5 stars

When I came to pick up the vehicle, one of the customer device represents titles had a customer on the speaker phone which was turned up very loudly to the point that it was distracting the service representative tending to me as we had to repeat information because we couldn't hear. Never should customers be placed on speaker, especially in front of other customers

Philip F. on 11/5/2016
Rating: 1 out of 5 stars

Don't charge me an extra 7" dollars for nothing

SHANNON A. on 11/2/2016
Rating: 3 out of 5 stars

ive never had a bad experience until now. The Uhaul that i rented smelled of urine. I couldnt tell when i got in the truck because it was so cold. 10 miles into the 180 mile adventure the heater really started warming up and all i could smell was urine. It was overwhelming to say the least. I informed the employee when i returned the truck but OMG I guess i will really need to inspect your trucks if i rent one again. The smell was so bad the employee apologized over and over again.

Paula G. on 11/1/2016
Rating: 5 out of 5 stars

Everythging was good and neat

Dennis P. on 10/30/2016
Rating: 5 out of 5 stars

I had only one concern. After loading the truck, I thought that on the road trip it might be nice to listen to the Sirious XM radio in the truck so I called the number that was listed to obtain a CODE. I was instructed by the recording to enter my phone number which I did. Upon doing that I was informed that I would be charged 19.99. I was not informed prior to entering my number that there would be a $19.99 charge. A nominal fee would have been acceptable but not 19.99. Anyway given that I could not talk to anyone I decided to give it a try. But to my dismay after i entered the code and set the truck radio to 88.1, the XM radio would not work. The error message was "antennae not found" The bottom line is that I did not receive the promised XM service for the charged fee so I expect that U Haul does not charge me the $19.99 fee. Other than that the experience was good as usual.

DOUGLAS E. on 10/29/2016
Rating: 4 out of 5 stars

The truck was rather beat-up and had nearly 100K miles on it. But it ran well, and the staff were friendly and helpful. This location may want to consider replacing some of their fleet of trucks.

Cynthia M. on 10/23/2016
Rating: 5 out of 5 stars

The customer service was amazing! The staff is courteous, knowledgeable, and helpful.

Monique G. on 10/20/2016
Rating: 1 out of 5 stars

Customer service was horrible Rep called to tell me about a rate increase and had a very bad attitude when I asked follow up questions and spoke over me

Joan A. on 10/19/2016
Rating: 5 out of 5 stars

The ladies there were patient, understanding and very helpful. They dealing with me and my daughter so I very much appreciated their help.