The person upfront was helpful. Unfortunately, it seemed as though he was the only one trained to help people at the front desk forcing others to wait in line for 30-45 minutes.
Jailyn M | First ImpressionsSelf Storage Units in Richmond, VA, 23220
U-Haul Moving & Storage of Lombardy at VCU
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
-
![Example storage unit layout]()
Medium
8' x 8' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$99.95
Per Month
- Interior
- Lower Level
- Street Level
- No Climate
- Rate:
- $99.95 Per Month
-
![Example storage unit layout]()
Medium
8' x 8' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$99.95
Per Month
- Interior
- 2nd Floor
- Street Level
- No Climate
- Rate:
- $99.95 Per Month
-
![Example storage unit layout]()
Medium
16' x 8' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$164.95
Per Month
- Interior
- Lower Level
- Street Level
- No Climate
- Rate:
- $164.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$164.95
Per Month
- Interior
- Lower Level
- Street Level
- Climate
- Rate:
- $164.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Medium
10' x 10' x 6'2-3 Bedroom Home
Size Guide- Rate:
-
$164.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $164.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$184.95
Per Month
- Interior
- 2nd Floor
- Street Level
- No Climate
- Rate:
- $184.95 Per Month
1 Unit Left!
Split Level Storage
-
![Example storage unit layout]()
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$89.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Climate
- Rate:
- $89.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Small
10' x 5' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$99.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Climate
- Rate:
- $99.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Medium
8' x 9' x 6'1-2 Bedroom Home
Size Guide- Rate:
-
$89.95
Per Month
- Split Level
- 4th Floor
- Upper Level
- No Climate
- Rate:
- $89.95 Per Month
-
![Example storage unit layout]()
Medium
7' x 9' x 6'1-2 Bedroom Home
Size Guide- Rate:
-
$94.95
Per Month
- Split Level
- 4th Floor
- Upper Level
- No Climate
- Rate:
- $94.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Medium
8' x 10' x 6'1-2 Bedroom Home
Size Guide- Rate:
-
$114.95
Per Month
- Split Level
- 4th Floor
- Street Level
- No Climate
- Rate:
- $114.95 Per Month
2 Units Left!
-
![Example storage unit layout]()
Medium
8' x 10' x 6'1-2 Bedroom Home
Size Guide- Rate:
-
$114.95
Per Month
- Split Level
- 3rd Floor
- Street Level
- No Climate
- Rate:
- $114.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Medium
8' x 10' x 6'1-2 Bedroom Home
Size Guide- Rate:
-
$114.95
Per Month
- Split Level
- 4th Floor
- Upper Level
- No Climate
- Rate:
- $114.95 Per Month
-
![Example storage unit layout]()
Medium
8' x 9' x 6'1-2 Bedroom Home
Size Guide- Rate:
-
$114.95
Per Month
- Split Level
- 4th Floor
- Street Level
- No Climate
- Rate:
- $114.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Medium
8' x 10' x 6'1-2 Bedroom Home
Size Guide- Rate:
-
$114.95
Per Month
- Split Level
- 3rd Floor
- Upper Level
- No Climate
- Rate:
- $114.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 7' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$124.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Climate
- Rate:
- $124.95 Per Month
-
![Example storage unit layout]()
Medium
5' x 15' x 6'1-2 Bedroom Home
Size Guide- Rate:
-
$129.95
Per Month
- Split Level
- 1st Floor
- Street Level
- Climate
- Rate:
- $129.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Medium
10' x 10' x 6'2-3 Bedroom Home
Size Guide- Rate:
-
$149.95
Per Month
- Split Level
- 4th Floor
- Upper Level
- No Climate
- Rate:
- $149.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Medium
10' x 10' x 6'2-3 Bedroom Home
Size Guide- Rate:
-
$154.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $154.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Medium
10' x 10' x 6'2-3 Bedroom Home
Size Guide- Rate:
-
$154.95
Per Month
- Split Level
- 4th Floor
- Upper Level
- Climate
- Rate:
- $154.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Medium
10' x 10' x 6'2-3 Bedroom Home
Size Guide- Rate:
-
$164.95
Per Month
- Split Level
- 4th Floor
- Street Level
- Climate
- Rate:
- $164.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 6'2-3 Bedroom Home
Size Guide- Rate:
-
$174.95
Per Month
- Split Level
- 1st Floor
- Street Level
- Climate
- Rate:
- $174.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 6'2-3 Bedroom Home
Size Guide- Rate:
-
$209.95
Per Month
- Split Level
- 4th Floor
- Street Level
- Climate
- Rate:
- $209.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Medium
10' x 15' x 6'2-3 Bedroom Home
Size Guide- Rate:
-
$239.95
Per Month
- Split Level
- 1st Floor
- Street Level
- Climate
- Rate:
- $239.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Large
10' x 16' x 6'2-3 Bedroom Home
Size Guide- Rate:
-
$159.95
Per Month
- Split Level
- 4th Floor
- Upper Level
- No Climate
- Rate:
- $159.95 Per Month
Storage Lockers
-
![Example storage unit layout]()
Small
5' x 7' x 7'- Rate:
-
$79.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- Climate
- Rate:
- $79.95 Per Month
1 Unit Left!
-
![Example storage unit layout]()
Medium
8' x 8' x 6'- Rate:
-
$79.95
Per Month
- Lockers
- 3rd Floor
- Upper Level
- No Climate
- Rate:
- $79.95 Per Month
-
![Example storage unit layout]()
Medium
7.5' x 8' x 6'- Rate:
-
$84.95
Per Month
- Lockers
- 2nd Floor
- Upper Level
- No Climate
- Rate:
- $84.95 Per Month
-
![Example storage unit layout]()
Medium
7.5' x 8' x 6'- Rate:
-
$89.95
Per Month
- Lockers
- 2nd Floor
- Lower Level
- No Climate
- Rate:
- $89.95 Per Month
2 Units Left!
-
![Example storage unit layout]()
Medium
8' x 8' x 6'- Rate:
-
$94.95
Per Month
- Lockers
- 3rd Floor
- Lower Level
- No Climate
- Rate:
- $94.95 Per Month
-
![Example storage unit layout]()
Medium
15' x 8' x 6'- Rate:
-
$94.95
Per Month
- Lockers
- 2nd Floor
- Upper Level
- No Climate
- Rate:
- $94.95 Per Month
-
![Example storage unit layout]()
Medium
16' x 8' x 6'- Rate:
-
$104.95
Per Month
- Lockers
- 3rd Floor
- Upper Level
- No Climate
- Rate:
- $104.95 Per Month
-
![Example storage unit layout]()
Medium
12' x 12' x 6'- Rate:
-
$109.95
Per Month
- Lockers
- 3rd Floor
- Upper Level
- No Climate
- Rate:
- $109.95 Per Month
1 Unit Left!
Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
2 days before reservation, they called me and let me know they didn’t have anything at that location so moved me to a different one. I had to call 3 different people and spend an hour on the phone before I was able to get a different reservation at my preferred location. Then when I tried to check in, no one was even there for 20 min, and then the staff randomly just left mid-conversation and kept saying nothing was available. Finally got a different one than what I booked but a thoroughly bad experience.
Brooke H | First ImpressionsU haul on Lombardy St in Richmond,Va some staff nasty rude then there are some nice please a rip off they tried to steal money off my card more than once young people have no respect some not all there much needed a better staff I will never rent nor do storage with U-Haul again on Lombardy Street
SARAH N | Overall ExperienceWould have given 5 stars but the line in the morning was really bad. At least 20 @ 9am. Seems like more front desk staff should be scheduled for peak times. Staff was excellent.
Joelle M | First ImpressionsWe were there on a VERY busy Sunday. Every employee was hustling. Each person that we spoke to was friendly, polite, and helpful. They helped us with getting into the storage unit and even helped us navigate putting a couch into the space. They were really, really awesome. It was hot and they were slammed, and they still did an amazing job.
Marcie A | First ImpressionsAwesome team of employees
TEARLE L | Overall ExperienceIt was a very hot day and staff came to check on me and offered and gave me so life saving water which I really appreciated.
Courtney P | First ImpressionsDayday was very helpful. Thanks for such great customer service.
deirdre j | First ImpressionsNew staff lacked training. Assigned a storage facility and left the padlock on the door. Storage and truck rental felt like dealing with two different companies. Instructions for truck drop off on website were not correct (said I should drop keys in box) and staff got mad at me for doing that.
Philip R | First ImpressionsGreat job
Antonio K | First ImpressionsMore loading carts in the storage areas would be nice.
JAMES K | Overall ExperienceI am incredibly disappointed with my experience. I booked an online reservation weeks in advance. When I arrived, the woman working at the counter was incredibly rude and short. She told me that, although I had ALREADY paid for a unit online, that unit was not available. She instead offered me several other options that were not large enough for the amount of things I needed to store. We then had to physically walk around for 45 minutes with another employee looking for units that were open. This system is inefficient and disrespectful of customers time. I will recommend this to no one. If customers are allowed to book, and PAY, online, their reservation should actually mean something. If you are not going to give priority to customers who reserve in advance, you should not be taking payment. Not to mention, we wasted an extra 2 hours trying to find a unit that would be an adequate replacement.
Ava G | First ImpressionsThis U-Haul establishment is huge and extremely well run. I felt safe at all times of day and night even when I was there alone after dark. The staff were friendly, efficient and right there when you needed them. Five stars all around!
CAtherine E | Overall Experience