Received the truck with less than 1/4 tank of gas. Had an empty liquor bottle in driver seat. Pick up was confusing. Smelled like a wet dog inside. No one came to look over truck with me which felt super weird. Horrible experience but needed the truck in an emergencyDavid L.
Tire Shop Com
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Richmond, VA 23223
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- 2.0 Average Customer Rating
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I wouldn't recommend this one because it was confusing as you have to do everything online, then wait for a code then wait for the worker from tire shop to be free to get the key.Kimberly B.
Do not rent from this location!!Nicole L.
The vender inaccurately reported the mileage I drove on the truck and I was unjustly charged an extra $80. I spoke with a representative and the issue has not yet been resolved. I believe this looks very back on U-haul for partnering with such a poorly managed vendor.Daniel H.
Don't allow them to rent your trucks. Customer service is unavailable unless you speak spanish, or they decide to call the boss at home. They don't check trucks or contract terms and overcharge you because they're too busy doing tires.Chuck T.