Moving Truck Rental in Richmond, VA at Staples Mill Mini Storage
(U-Haul Neighborhood Dealer)

68 reviews

8513 Staples Mill Rd   Richmond, VA 23228

(804) 321-1214

Location Hours

  • Mon-Fri: 8:30 am - 5:30 pm
  • Sat: 9 am - 4 pm
  • Sun: 12 pm - 5 pm

Services at this Location:

Contact Us

(804) 321-1214

8513 Staples Mill Rd
Richmond, VA 23228

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5:30 pm
  • Sat: 9 am - 4 pm
  • Sun: 12 pm - 5 pm
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Richmond, VA 23228

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Customer Reviews

Average Customer Rating

68 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
4.0

I didn't receive code on my mobile to pickup my van.

RAJESHKUMAR S. 
Rating:
4.0

Very easy going

Denise S. 
Rating:
5.0

Awesome customer service. I ended up going to the wrong rental location and was called to let me know the right location. Would definitely rent a truck from this location in the future.

Fanion N. 
Rating:
3.0

Furniture dolly reserved was not with vehicle. Had to go to a sister facility to retrieve one.

Glenn D. 
Rating:
5.0

I have used Staples Mill Mini Storage for years now. I rented a truck to move my things out and into our new apartment. It was bitter-sweet. Ms. Pam has always been such a help to us, and the new young lady was kind and pleasant as well.

John D. 
Rating:
3.0

It seems the app for returns doesn't work completely with an android phone otherwise no issues

BRIDGETTECOLLETT T. 
Rating:
5.0

Online registration was fantastic. Personnel at pick up was friendly, competent, helpful and very efficient. 5 Stars!

Andrew E. 
Rating:
3.0

The app is too cumbersome and takes too much time. It also didn't work to get the code for the key box. It said no network connection but I had three bars on my phone.

Laurine B. 
Rating:
3.0

Did our order online. When we went to pickup the clerk had no clue and was not helpful. Told us to go to another U-Haul. Came home, completed online again, went back. This person very helpful! Won't use this location again.

Barbara G. 
Rating:
5.0

This is my second time in the past few months renting from this location and I have greatly enjoyed the professionalism of the staff.

Kevin T. 
Rating:
5.0

nothing to improve. the clerk was very nice and helpful.

john A. 
Rating:
2.0

Check your trucks thoroughly

Shatema W. 
Rating:
5.0

Great service! The person who helped us check out was wonderful. Will use again when needed.

Michael L. 
Rating:
5.0

Maybe more vehicles. Just a thought.

GETU M. 
Rating:
5.0

I was really impressed with how nice and efficient the women working here are. Very helpful! The U-Haul was super clean and in excellent condition. Drove like a dream. Both the pickup and return went so smoothly. You can't go wrong renting from them!

JACQUELINE G. 
Rating:
5.0

Everything was excellent.

andre A. 
Rating:
2.0

The best experience I ever had with U-haul was at this location.

MICHAEL R. 
Rating:
5.0

Checking in AND out using the app was extremely cumbersome, frustrating and took forever! Will never use the mobile service again, if I use U-Haul at all

Nancy F. 
Rating:
5.0

You all are doing a great job

diane M. 
Rating:
5.0

A bit surprised by everything that was needed in the app but with the friendly agent at the site, it was a smooth process. Very personable and helpful.

Terricita S. 
Rating:
5.0

Very friendly and said he would help push my pickup problems with UHAUL.

Brian M. 
Rating:
5.0

Staff was very friendly and the rental was a pleasant experience

Don W. 
Rating:
5.0

A hug from the U Haul Agent.

Dennett M. 
Rating:
5.0

Good job

Peter M. 
Rating:
5.0

The onsite manager was very helpful and professional!

Sharron M. 
No reviews have been submitted for this location.

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