The address to the location was wrong. I had to drive around the area to find it. The number to call went to an automated voice message and said that they were CLOSED, so I could not call for directions. The equipment I indicated I wanted to rent was not left inside the truck and since the office was closed, there was no way to inquire about it. I wish that it was disclosed better that equipment was subject to availability. The check in and check out process was extensive and not user friendly. I was hoping for a more seamless experience while using the mobile truck share feature, but was disappointed.
Lilyan L
Ridgeland Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ridgeland, MS 39157
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Customer Reviews
- 4.0 Average Customer Rating
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The older gentleman here was a bit gruff and didn’t share much information with me about turning on the truck other than I’d get an email from Uhaul. That was it. This location was FULL of trucks and trailers so he may have been overwhelmed.
Autumn BThis was a filthy horrible shack on the side of a road. I did not feel safe at all in this location. The person who worked there yelled at me to leave the keys and van & go. So I did, and then had to wait for over 24 hours for him to bother to check it in. I was never told that I could do it myself on your app, but it doesn't matter because I doubt I would've been able to get a signal way out in that creepy place anyway. I will never go back there.
ROSE LThe owner seems nice but has no sense of urgency nor does he seem to value anyone’s time but his own. The building that he operates out of is also less than desirable. Using the app to complete the rental process made the whole experience tolerable
Mark DOwner of this U-Haul is so nice!
KELLY R