Even though I went during the locations hours, there was no one on there. The “sorry we’re closed” sign was taped on the door.
Melissa W
Ridgeland Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ridgeland, MS 39157
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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was able to coordinate an afterhours drop off, All went well,
Wanda WVery sketchy and uninviting
HAMILTON CU-Haul, please discontinue using this location as an affiliate. An employee at this location assumed I would use an online pickup. I was never told this location wouldn’t allow in store pickup. To my surprise, I arrived, on time, and a Uhaul employee saw me standing at the door for 20 minutes did not acknowledge me. Once I engaged, he proceeded to tell me this location is closed for in-store pickup, and I should have noticed the ‘closed’ sign at the door, online, and by calling Uhaul. I was not aware I had to use an online check in, but this employee was so snarky and belittling, that it took everything I had to not react how I should have. I was not informed of how to pick up the U-Haul, but a simple and non-sarcastic response would have been appreciated. I did speak with a U-Haul representative, Ashley, on the phone, who helped correct the misunderstanding. Ashley was the only positive aspect of this arrangement. Whoever that employee was that I spoke with, he doesn’t need to interact with any other human being. If I didn’t need their services at that time, my reaction would have been one that would have had me on the news.
Shaun JGreat van !
ROBERT H