Upon check in, the truck didn’t have my blankets, furniture movers, hand trucks or the appliance dolly I rented online. The young lady checking me in had to locate the items I needed…which took a while. This location was not organized at all. This location didn’t have all the items on hand that I rented online and had to modify my reservation at pick-up and give me a credit for the items they could not provide. The truck itself was very loud and sounded like it had muffler issues. When I returned the truck there was nothing posted about where to return the keys either. No lockbox that said “U-Haul keys here”. Overall, this wasn’t the best experience.
Amy C
Effingham Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rincon, GA 31326
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Customer Reviews
- 3.5 Average Customer Rating
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The drop off location was out of business when I called customer service they informed me that the location was still active to drive there and that not be the case. The next location I was sent to was closed and had to call and finally got ahold of someone that informed me to just drop the trailer. I called customer services again and they told me the first location had actually moved so wonder why the first person I talked to didn’t know this so a lot of driving around and a lot of frustration.
LUCIO QI was not happy with uhaul that untitled i call that morning they changed locations. Worse yet when I was driving to dropping off, they changed location again. The sites were good , logistic sucked
chuck nThe young lady who checked me in was super sweet and professional! I will definitely be back!
Pamela JAlexandria is just the best very helpful kind patient and professional she made my experience enjoyable
Cloyce G