Quick Way staff was extremely helpful. Truck was ready and loaded with supplies when we arrived, she made the rental seamless. I was on the road quickly and she was extremely friendly and efficient. Thank you!!
BRIAN C
Quick Way
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Roanoke, VA 24015
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Uhaul rep at store added $15 to my rental and stated it was mandatory I pay for the uhaul insurance. After my move was completed, I received my email receipt stating it was optional not mandatory. I called Uhaul customer support and was told someone would give me a return call. It’s been 8 days and I haven’t heard anything from Uhaul. I’ve rented 5 times from Uhaul in the last year and never had issues. I will use another rental company from now on that doesn’t scam my money, nor return calls after stating they will.
TERI MThe agent was very helpful and informative. The truck on the other hand was not very clean. Also, the trouble light for the tire monitor was on the entire time of rental.
Fred KStop using small businesses to rent out your trucks. Ensure trucks that are rented out return on time. Inform your customers if any issues like this are going to happen. I called U-Haul at 9 am to ensure everything was in order and got to the location I had initially rented at and then learned the person who rented it didn’t return the truck on time etc.
Megan CPoor location, poor quality vehicle and terrible reservation experience and overcharged without proper communication. Will probably never use U-Haul again even though it's always been my go to.
Amber T