Perhaps letting know your customer know that. There is a lockbox available at the pickup location, and the code will only be sent until the. Reservation starts would be helpful to know before the reservation starts.Especially if somebody arrives a few minutes early. Because currently you're unable to access the lockbox code or even know that you will have access to a lockbox code until after the reservation goes live.
Thomas M
Quick Way
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Roanoke, VA 24015
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Customer Reviews
- 4.5 Average Customer Rating
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The manager was great to work with. Made the whole process effortless. Would use again.
Richard DThe particular truck I drove could use a little work. The air conditioning does not blow out of the vents.
Dennis MThis was my third rental. I like the people alot. Aways great to work with.
William MMy only issue was the price jump from renting a 26’ truck the weekend before for $308 and then renting a 20’ truck the next weekend for $447. This wasn’t the locations issue. This is an issue with U-haul.
ALLEN C