The guy working there went out of his way to make sure we got what we needed. Even called the day prior to moving in to make sure everything was good. Very professional and cared about our needs. Hard to find these day!!FLOYD S.
Moving Truck Rental in Roanoke, VA at Winters Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Roanoke, VA 24019
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Lower the price.MICHAELSEAN P.
Nothing to improve. The employees are very friendly and helpful.Russell D.
Nothing was very helpful.JONATHAN H.
It took a hour and a half to get the truck. This was after we were sent to the wrong location in the first place. The truck was low on gas and dirty.Robert W.
No improvements are needed. The experience was excellent. The gentleman was extremely nice and very professional. The truck was so clean, it was like I was the first one to drive it. I will definitely be using them again.Angela N.
Not a bad experience. Lady was nice. Turned out they only gave us half of the blankets we ordered but was not a problem because we didn't need them. We did get credit when we dropped truck off. The truck did work well except no cruise control . I say this with reservation but I'm not a 100% sure that the truck was checked over before giving it to us but we had no issues so all is well.Ralph A.
Keep selecting employees who are truly interested in serving others! ??????Harold K.
We paid cash and we had to call customer service bc the 100 refund for the deposit hold was never processed to be sent back to us. Totally unacceptable.Marisa T.
No Instructions from the clerk on how to do online and return check in. Not pleasant when asked for help. Very disappointed.Paul E.
I asked for a Uhaul in Radford, VA with a couple of weeks of advance notice. The day before pickup I was advised the truck would be in Roanoke about 45 miles away.Sylvia D.
Man was very rude and non helpful with billingBonnie D.
On your invoice, there was a charge that said purchase, which was confusing because I didn't purchase anything. It was actually the tax and environmental fee. I feel that this should state clearly what that charge is to avoid future confusion.Kelly B.
Courtesy email/call/text if equipment and/or pick-up location has changed. The customer service representative that helped me revised this contract was patient, very professional and extremely understanding. Without his help I would not have been able to get a truck.Gino L.
Everything was perfect. The gentleman there was extremely nice and helpful.Larry J.
Excellent equipment and excellent service!!!!Micheal S.
This particular vehicle was not cleaned. Loads of dog hair in the passenger seat and surround area. Very disappointed. Had to use something to cover seats because we needed the vehicle.Lisa H.
This place is out of the way and they are so friendly. Not in a busy location with traffic. Would definitely recommend it.JEFFREY C.
Very good experience.SAMMY C.
Great experience !WILLIAM W.
Choose this location for its convenience. So glad we did! It made our move fast and efficient. Return was easy, too.STEVAN P.
They were great and made sure I was taken care of even after UHaul corp. changed my truck without calling and talking to me. They really cared!!Donald T.
There is a "Speed Kills" on the speedometer. Unfortunately it is located directly in front of the 60 - 80 mph part of the dial. This is bad because the 50 mph is not labeled. Several times I was confused about my speed - am I going 50, 60 to 70???CHARLES C.
My 24 hour U-Haul rental went smoothly from start to finish. There were no "surprise" fees or extra charges when paying at the end of my rental. Overall, I was very happy with the experience.Larry S.
A $19.95 rental, used under 20 miles, tripled in price. Doubling in price would have been acceptable, but triple?? Very upset. Will not be renting from you again.BRUCE P.