Operators of this property could not be found during posted operating hours. Business was locked roughly 3 hours before closing, which was fairly annoying as I had drove for 45 minutes to get to this location in the first place, based off of them being open. However, I knew somebody was there, because there were several small dogs running rampant through the business. (a convenience store/gas station) After 20+ minutes on hold with U-hauls customer support number, getting nowhere, and considering I was in a bind, I decided to knock on the door of the RV parked beside the place, thinking maybe the operator was inside or something and had just closed up early. Bad idea, there were bigger dogs outside, and I ended up being bitten by 1 of the 3 outside dogs. The owner of the business however was found, his response based off the dogs and chaos happening was "Just hook the trailer up and take it, I'll process the reservation later." Overall, the worst uhaul experience I've had, and I'm a fairly regular repeat customer. This experience has convinced me that I'll probably be better off to just buy my own trailer instead of continuing to rent the uhaul ones, and/or to stick to the big city uhaul owned locations instead of the random businesses that carry their products.Chris K.
Moving Truck Rental in Robstown, TX at Ro-Jos Roundup Market
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Robstown, TX 78380
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Nothing. Awesome service.Benjamin A.
Was very good service tyron B.
I like the convenience and the couple that are in charge of this place are so helpful and their equipment rentals are so clean I just loved it. Thank you rojos .IVAN G.
Everything was great and as expected! Quick and no issues what so ever.Raymond P.
What an amazing experience, these are hard Time's, my daughter lost her home to Covid had to move week of Christmas, pick up location was awesome gave us an extra day , drop did the same when hit a snag , what a great company and employees, thank to Rudy in houston , life savers in a hard time , would never use anyone else, rates we're also great . 5 star for sureKathy V.
The process was easy. Finding a truck was not.Zelda M.
Stop lights not working could use cleaning and greasing the ratchets on tie straps.Daniel M.
Don't change anything.BOB S.
Truck had not been swept out or cleaned properlyMary M.
All was well n friendly serviceLORRETA L.
Very nice. ThanksRonnie E.
Excellent customer service no improvement needed.MARK L.
The lady that received the truck was very rude, lacked customer service and had me there for 40minutesMonica O.
Y'all did a perfect jobal G.
Pickup paperwork took unexpectedly long. But, the staff was friendly.muhittin Y.
Truck should be handed over to customer with FULL tank of gas, not 1/4 tank like I got. Inside of truck was dirty. I had to sweep it out before I could use it.Jean F.
Passed several U-Haul rental locations in order to get the 5 X 8 trailer although I ordered it days early. Why couldn't one have been moved to the location nearest my move out? Inside of trailer had oil and dirt on the floor. And I was told I had to bring it back to where I picked it up --- really? I thought renters for local moves could drop the rental (trailer or truck) at any U-Haul rental facility.Robert R.
they guy that received the trailer from me was very rude he had a very bad attitude the lady that registered me also was very rude with another customer, they just have no mannersJUAN V.
They were very slow in getting the paperwork completed we spent over 45min waiting for them to finish the paerwork then another 20min just to get the truck and keys! then the owner got in the truck and yelled at my driver! 629-207-8860 LucyLucy V.
The trailer was not the size I was told by phone so I picked it up and noticed and returned it unusedJoy M.
Wonderful experience. Will do business there again!Sarah R.
Extremely rude customer serviceJustine M.
Great family owned facility. This rental was a car hauler. Two months ago I rented an inclosed trailer. Trailers were clean and everything functioned as it should. Both trailers were well engineered and rode great, loaded and unloaded.John M.