Llegue antes que abrieran la tienda. Pero estoy incómodo ya que yo fui mas millas mas por irresponsabilidad de ustedes mismos porque la entrega me quedaba super lejano de donde busque el camión, si fuese sabido desde un principio que era así no fuese alquilado nada, me cobraron de mas por culpa de ustedes mismos. En la dirección que me mude tenía una tienda a 3 millas y me hicieron devolver a esta tienda de 19 millas. Es decir me cobraron demás, no lo recomiendo a nadie.
DARWIN R
BTA Self Storage Rockwall
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rockwall, TX 75032
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Absolutely an amazing team of professionals who made sure my experience was positive and without hassle and frustration. Thank you for your service with exceeded all my expectations. I will definitely be a returning customer.
Stephen AAwful experience! I rented a truck from this location. The two front tires were both bald and you could see exposed steel cords in places. I assumed they had been checked and cleared for driving. Apparently not. We were on the freeway going over 60 miles per hour when the tire on the passenger side blew out. We were lucky not to crash. I called U-haul roadside assistance at approximately 10:20 AM. The technician arrived to change the tire at approximately 1:20 PM - some 3 hours later. I was finally able to get back on the road around 2 PM. Despite the lack of appropriate inspection that allowed me to drive on worn tires, plus the equipment failure, U-haul would not reimburse my rental fee. All they did was extend my reservation for an additional day for free. I will never rent a truck from U-haul again!!!
Robert O20' Truck was as expected..no surprises!
Paul WBoth ladies were very very nice and the fact that I had to text a couple of times and she replied back was amazing to me. I def would use this location again if need be.
Shireda L