I was the only one in the store. They were oblivious to the fact that I was dropping off a trailer and told to just leave the key on the counter. When they figured out I had a trailer they did not help me park or unhitch the unit and got upset at the location that I parked it - even though I got no direction from them where to place it.
MATTHEW M
BTA Self Storage Rockwall
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rockwall, TX 75032
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I have rented U-Haul equipment for many years and in varying locations. This facility in Rockwall is one of the cleanest and well organized facility I have seen,
KEVIN SEvery time I rent from U-Haul, the staff are friendly and professional! However, trying to do the online checkin needs someone from IT to do the process to find out why it fails. I do everything in order, but when I press submit, it fails. Very annoying
Guy GThe truck was ok but really not clean, had some empty water bottles on the floorboard and the back was not cleaned. There was also 2 dollies left in the truck from the previous rental
DOUGLAS CLoved the experience. Great people and top tier equipment. Couldn't have been a better experience.
MICHAEL M