Called yesterday about returning after-hours. Was told it was best to return a trailer during hours so we waited at least an hour past the time they were supposed to be open today, but they were closed. There was a sign to return rentals behind the building. The back of the building was trashy and didn’t feel real safe. Left the trailer per the online instructions (that was easy!) but didn’t feel real good about the location. Definitely would not choose this location again.
PHYLLIS W
Appliance Discount Outlet
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rome, GA 30165
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The young man there checking me in, wanted to be a bully about one scuffed tire I accidently hit a curb with. When I responded that driving a 26' truck through narrow streets can come with a haphazard, he relented only to drop an extra day rate on the bill for being two and half hours late. I don't remember this company ever doing that albiet I did not read the fine print because I thought I knew it. Otherwise, truck was efficient at doing what I hired a u-haul truck to do.
RICHARD Wvery neat and clean .
RIKIN PMake the 24/7 process a little easier. I didn’t think I was going to get the truck at 6am because the app was so hard to maneuver, but with the help of a haul member over the phone we got it. Not complaining at all, I did get the truck but I was worried the whole time I wouldnt and this was an important day as I depended on getting the truck.
Mark UFriendly, courteous helpful
mary m