You need more mid-size trucks in the 15' to 17' range. I reserved a 17' truck online only to get bumped to a 20 footer, then when i arrived to pick up that truck it wasn't returned yet so i got bumped to a 26' truck. Waayyy more truck than i needed, but it was the only truck left in the lot. Thankfully the manager was very accommodating, and only charged me for the 17' price. I am very grateful to her for her help with my already stressful move. This is not the first time this has happened. You really need more trucks at this store.
Moving Truck Rental in Rome, NY at U-Haul Moving & Storage of Rome
Moving to or from Rome, NY 13440? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Rome.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Rome
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Rome, NY.
Cargo vans and pickup truck rentals in Rome, NY
U-Haul cargo van rentals and pickup trucks in Rome, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Rome, NY 13440. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Overall it was a great experience, General Manager Stephanie was very friendly, and helpful! The truck was clean, dispatch and return was quick and easy. Will recommend this location.
I had a reservation for a storage space made on June 16 2020. After a 200 mile trip upon going to the Uhaul Facility to unload my things into storage I was told they didn't have the space available. I had no alternative other than to drive the truck 20 miles from the storage in Rome,NY to Utica NY for storage. Everything about this experience was a nightmare.
I rented a cargo van, however when I went to pick it up, the previous renter had extended the rental on line and wasn't bringing it back. Instead, Stephanie gave me a great price on a 10' truck which worked out even better!
See above comment
I have rented from this store several times. The manger, Stephanie, was always very pleasant, courteous, and helpful.
Couldn't be easier and the staff was great
Was told I had 280 miles one way. Got charged miles wasnt aware of to my account
Everyone I talk to was nice and friendly to me.
Staff were friendly, energetic and engaging. A pleasure to work with
Excellent, efficient-a great experience
Customer center was understaffed. Only one rep was there during both checks n and checkout even though there were several people waiting each time.
We were in and out in no time flat! It was a very good job on the only girl working there .
Personnel were cheerful and helpful.
ANSWER THE PHONE! NOT over charge
Stephanie was very helpful and made picking up and dropping off fast and easy. She answered all my questions and was very professional. The whole experience was fantastic.
Stephanie I believe was her name was very helpful, informative and patient. Very nice experience.
Nothing everything was okay
No one was wearing a mask and the girl with the colorful hair was rude and talking crap about some of the customers they had. Very unprofessional. Would never rent from that location again.
NO employees had on a mask and one female played on her phone the entire time while the other did all the work. The one playing on her phone would not even address the other patrons in the store. In my opinion the lack of supervision is the reason for no masks and playing on the phone while customers are in the store shows NO customer service skills
The manager who assisted us was amazing - friendly, polite, knowledgeable and courteous. She was busting her hump getting everyone taken care of in a very timely manner. Thank you! She definitely deserves to be recognized & is absolutely deserving!
Nothing. The customer service I received at the Rome NY location was impeccable! They were courteous, accommodating and kind! Definitely recommend!!
Your movie pickup and drop off service is terrible. I tried to avoid contact with employees during this time but your mobile check in made it next to impossible to do so. It was easier to contact the agent on staff, and she was extremely helpful. Next time I will skip the mobile hassle and deal with the friendly staff instead, masks and all.
Good job. Good facility. Helpful young lady checking me in.