I did a mobile pick up and the letter lock on the truck was super rusted and wouldn’t open. It took me almost 40 minutes to get the lock to open and the location itself was closed so there was no one to call for help. I also dropped the truck off $20 minutes after my time and got charged a full extra rate. The app also wasn’t working and wouldn’t let me upload the pictures on the beginning to pick it up. Horrible experience
Deborah B
Buxbear Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Roseville, CA 95747
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- 4.0 Average Customer Rating
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How U-Haul Reviews Work3rd time renting and excellent experience. easy to rent and return
Gennifer MThis rental location is awesome and right in the middle of the West Roseville neighborhood, making it very convenient to pick up and return. Reserving on the app is very easy to use. The staff are helpful and friendly!
Gary Mexcellent service. easy to use.
Gennifer MApp is a little difficult
Paul S