I am very upset. I use your facility and Buxbear for ALL of my rentals for my real estate. If you look up my account, you will see how much I have used you over the years. The 15 foot truck I used on Saturday was great on the way down to Elk Grove in 102 degree weather. On the way back, the air DID NOT WORK. I was dripping wet when I got back to Roseville. Today, you're less than empathetic agent tried to tell me that the AC worked fine. That is a joke. I'm rethinking who I use from now on for my Real estate staging. You guys dropped the ball.
Catherine S
Trojan Storage Roseville
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Roseville, CA 95747
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Rented a 10 foot box truck. Sadly in need of repair. about 160000 miles on it. AC was very poor,radio didn't work and not really clean. Ran ok for 160k. It was the only one they had,so had to take it.
RICHARD GNo improvement needed!
RONALD BThe AC was not working which made it very uncomfortably on the hot day!!!
Gabriel HI had to restart the app 3 times to take pictures of the rental truck because it kept hanging up. I spent about 30 mins fumbling through the app before going back inside to let the employees know I’m having trouble with the app. It was a waste of my time. It would have been much quicker to do a walk around with an employee who knows what their doing than for he to have to download the app and figure out how to use it and at the end, had trouble with the pictures downloading to your app.
EDWIN S