There are no visible signs saying that this location is Suds spa. Until you get out of your vehicle and walk up to the ppl sitting on lawn chairs under a carport and the you see a small sign under the carport saying Suds Spa and prices. I told the young man that I was to drop a uhaul off to him. He looked confused and said "ok" and went inside came back out told me where we could park it. We parked it and he took the key. That was it nothing else. Seemed really weird. The app didnt work there either. Idk if my phone just couldn't get a good signal or what. So I called uhaul and gave the customer service rep all the info. She said id get an email receipt. I got the email receipt the next day, even tho I had dropped it off 6 hrs before it needed to be back the receipt said I dropped it off at 630pm but I did not. So that was a bit odd too. My call in time with customer service was even before 2pm. But the reason for renting a truck was to move from 1 state to another and the truck ran great and we got everything done on time so it was an overall great experience minus the drop off stuff.
Andrea M
Suds Auto Spa LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Albans, WV 25177
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Guy was not very helpful hooking it up to my truck. I had to jump in and out of the truck to finish lining up the hitch. I have rented car hauler from U-Haul for many years and multiple times.
RONEY DThey were very friendly and helpful
Bruce BNothing
Eddie BDid not inform me of car hauler emergency brake cable or have it hooked up.
Philip S