thanks to the folks at speedy martFrank H.
Moving Truck Rental in San Antonio, TX at Speedy Mart
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in San Antonio, TX 78217
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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Individual working was not very helpful; previous store didn't have my equipment so they made a reservation for me at this location and printed off the confirmation. Went to this location headed him the reservation confirmation and employee said it didn't exist even though I had the confirmation number and everything. He also had stopped working with me several times to help other customers in the convince store which made this process last forever almost 45 mins I lost count after 30 mins. And stopped counting after he stopped to help at least 8 customers one even asked the clerk if he needed to finish helping me! Clerk also made me write down all of my information on a piece of paper. Would not recommend to anyone that values their time. Will not be coming back to this location againâ€¦.. there was also no after hours key return. Fortunately the agent I spoke with on the phone was very helpful!MICHAEL G.
The truck smelled of sweat and had not been cleaned from the previous renter. The proprietor was professional enough, there was a problem with the rental; he told me about it and signed the contract acknowledging the issue. I appreciate the honesty, so four stars.Jeffrey W.
place and owner were good, but it was a convenience store and did not have the items I needed to do my move. I had to go to a Uhaul store to get them... they had plenty of the trucks I rented.JAMES S.
We were very upset not at this location but with Uhaul the company. We order a rental from another location for Sunday April 18, 2021 but when we showed up the whole Uhaul network was shut down they could not rent us the trailer and we could not call the 800 number or any other number listed. We were forced to rent a hotel for the night and schedule this location for the next morning. No notice or apology were given and we were not notified in advance. Even though we had given our phone number, email and credit card when we made the order??WILLIAM M.
Arrived to pick up the truck at 10:00 AM Sharp. The man in the store gave the impression he had no idea what he was doing. The reservation had everything needed for my trip. He then removed the insurance for some reason. I clarified insurance was already added since the original reservation. This caused a half hour delay because he had customers to tend to in his convenience store. Dirty windshield.CHRISTOPHER T.
The agents were excellent!DELMAR N.
All was perfect. Gentleman was friendly and professionalGary C.
The right hand rear blinker did not work. Perhaps, service electrical wiring more often.esta B.
Better customer service in helping with trailer attachment.Frederick K.
The truck was dirty with bird poop all over the front and windshield. The location is terrible. The gas gauge was only on 1/8 of a tank and we had to stop at the first gas station to fill up. I've rented multiple trucks from UHaul over the years with no complaints.Robert P.
I checked in online but still had to deal with the clerk. It was a mess. Not happy at all with the experienceAnthony D.
It took too long to complete the transactions as the store customers were a priority to him.NANCY N.
The failed to attach one of the safety chains. There is no excuse for such carelessness or such poor training. Clearly they did not know what they were doing. Even the chain they did attach was done incorrectly. I put the blame for this on U Haul. You should train your dealers.Audley H.
Nothing. Service was great!crystal M.
The owner of the convenience store was trying to help me pick-up my rental which also serving a long, steady-stream of customers. He had no other people helping him which led to not only it taking a really long time, but no one to help me attach the trailer to my U-haul, help me park my car on the trailer, etc. He also could not access my online reservation, so we had to do a new one that didnt have all my previous options (furniture pads, insurance, etc) selected. Thus, my furniture pads were forgotten and then an entire new contract had to be done which took over 30 minutes... just for furniture pads. It was exhausting and wasted a lot of time.paul E.
Truck was filthy, not dirty but filthy! Mileage and gas readings were in accurate with the paperwork and the location and truck parked position made it very difficult to exit premises.ALFRED C.
Nobody at the store helped me connect my truck to the trailer (no help backing up to it, no help lifting the trailer tongue onto the hitch, and no help testing the lights). I hope that I don't have to rent from Speedy Mart again.DANIEL IRVING N.
The Equipment was clean but had some dents and scratches. Tires and hitch were in good working order.Brian N.
I checked in in advance, completed all information, and pre-paid. Yet it took + 1 hour of standing in a grimy convenience store while the clerk tried to do whatever and kept asking for information I had already supplied and then could not enter it anyway. Then I get the trailer which had no wiring harness. I cannot believe you put this place at the top of the list for me or anyone else to pick up anything. If you had any sense you would drop them from your franchise.Larry F.
They didn't know what to do with my reservation Was there more then 45 minutes waiting and was been charged more then what it supposed a trailer rental with tax and all is 32.99 and the we're charging 59.99 ) I rent to offen and after all the paperwork was done I had to do my own hookup and was very bad service and experience. I would not come back and rent from the place .Frank A.
This UHaul service we used at the Speedy Mart location on Broadway in San Antonio was excellent, easy and accommodating. The staff was pleasant and made things simple with their can-do attitude. Thanks everyone!Everett L.
No assistance with the equipment. They had the trailers' hitches sitting on the ground so I had to lift it by myself to hitch it to my truck. Had I been a smaller or younger person, I would not have have been able to do this. The trailer was missing the light connector.Casey A.
Truck interior was disgusting -- we cleaned it ourselves. Truck was not aligned -- we drove 950 miles with the steering wheel rotated 20-30Â° to the left. The man running the Mart was friendly and efficient, but all business.Kelly S.