App is horrible. Glad we were able to go into location
Cindy M.
Postal Annex at El Norte
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Marcos, CA 92069
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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First off, the 24/7 share app says it takes a few minutes. App wasn't working so it took me a rep chat, and an hour to get access to the truck. Secondly, the truck was not cleaned whatsoever, crumbs and sand in the cab. Steering wheel was sticky and gross. The cargo are once I was able to get the door open after 20 minutes was filthy and sticky. The door was actually stuck shut with whatever was on the floor. It took 20 minutes and 2 guys to eventually get it unstuck. I will not be using that location ever again. It's obvious that they don't care about anything but the money. I'm very disappointed and highly annoyed. There will be google and yelp reviews to follow. Absolutely a disgrace!!!!!
DONALD L.Windshield wipers are terrible and in the rain it was dangerous to drive. The windshield should be replaced as well. It's very old. It was not very clean inside. Not terrible but it should feel clean. My bill is way too high for $20 a day. I feel cheated out on it.
Crystal B.Very easy to rent and return
Alan K.The truck was a mess! The charges were not explained at all, felt like it was a guess. The best part was that is was so close.
Joe H.