Truck was clean worked as expected. Location was clean and had secured temporary parking for my car while I used the truck, which I appreciated. Customer service was good for the limited amount of interaction I had; I booked online and checked-in online so i just needed to show my driver's license and be on my way. ** The reason I rated this only two stars is because "SafeMove" insurance was added to my bill when I clearly and deliberately opted out when I setup the reservation. I even have the online reservation receipt that shows it was NOT selected yet it was added to my final bill. I reached out to the email address provided asking for the charge to be removed but have not received a response and the charge shows on my credit card. This is not acceptable and feels intentional.
STEVEN L
San Marcos Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Santa Barbara, CA 93110
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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You had to make continues u turns.
MICHAEL LEverything was seamless and customer service was very helpful.
VINCENT PThe staff was very helpful.
ALEXANDER WExcellent and very organized.
TRUDY H