The man who handled my check out/in was by himself on a Sunday morning and, as a results, I had to wait about 20 minutes before being served, even though I had a reservation. Since Sundays are typically busy, add another staff member ti help out with the check outs.
SCOTT W
San Marcos Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Santa Barbara, CA 93110
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great friendly location! It was a joy to work this them
EVELYN Yfantastic experience!! Great guys to deal with very Professional!!! Thanks so much…
ROBERT FHorrible experience. I reserved a truck to move my storage unit. It was a 9 hour drive and I only had help for the weekend. Three different times they told me to come back and get a truck and there were none there. I watched numerous people come in and scream at the poor people who provide U-Haul‘s - who were the nicest people - and it wasn’t their fault that you all overbooked your trucks. Horrible horrible experience. I understand none of you really care if your customers are happy as long as you’re paid, but it’s shameful. I can’t wait for another company to come and take you out because eventually they will. People only take so much before they’re over it…and I watched A LOT of people be “over it” that day. Be better.
MARIANNE MExcellent customer service
ROBERT V